Wireless printers are convenient—until they stop working. Whether your printer is not connecting to Wi-Fi, appears offline, or isn't found by your computer or phone, the issue is usually easy to fix.

This guide will walk you through proven solutions to restore wireless printing, whether you’re using HP, Epson, Canon, Brother, or other brands.

🚨 Common Wireless Printer Issues

• Printer is connected but not found by device
• Printer shows “offline” despite being powered on
• Inconsistent or slow Wi-Fi signals
• Wrong network or IP configuration
• Mobile devices can't detect printer

🛠 Step-by-Step Troubleshooting Guide

🔹 1. Restart Everything

• Power off and restart your printer, router, and computer/phone
• Wait 30 seconds before turning them back on

🔹 2. Check Printer Wi-Fi Connection

• Use the printer’s control panel to check wireless status
• For models without a screen, look for a solid blue Wi-Fi light

👉 Tip: Use your printer’s wireless report or print a network configuration page

🔹 3. Reconnect to Wi-Fi Network

On Touchscreen Printers:

• Navigate to Settings > Network > Wireless Setup Wizard
• Choose your correct Wi-Fi name and enter the password

On Button-Based Printers:

• Hold the Wi-Fi + WPS button on printer and router simultaneously
• Wait until the Wi-Fi light becomes solid

🔹 4. Assign a Static IP Address

Sometimes your printer gets a new IP address, which breaks the connection. Fix it:

• Open your printer's web interface via browser
• Navigate to Network Settings > Manual IP > Set Static IP
• Save and restart printer

🔹 5. Reinstall or Update Printer Driver

• Go to your manufacturer’s website
• Download the latest drivers or software suite
• Reinstall to restore correct communication

🔹 6. Add Printer Manually (Windows/Mac)

For Windows:

• Go to Control Panel > Devices and Printers > Add a printer
• Choose “Add via IP” and enter the printer's IP address

For Mac:

• Go to System Settings > Printers & Scanners > Add (+)
• Select the printer or enter IP manually

📱 Wireless Printing from Phone or Tablet

Android:

• Use the official brand app (HP Smart, Canon PRINT, etc.)
• Make sure both printer and phone are on the same network

iOS:

• Use AirPrint-compatible printers
• No app required—just select printer in the Share menu

🧰 Tools That Can Help

• HP Print & Scan Doctor (Windows)
• Canon IJ Network Tool
• Epson Print Setup Utility
• Brother iPrint&Scan App

📞 Still Need Help?

If you’ve tried all steps and still face issues, let us help you with:

• Remote printer setup
• Advanced Wi-Fi network configuration
• Firmware resets

👉 Talk to a wireless printer expert
📞 Call our toll-free support number

❓FAQs

Q: Why does my wireless printer keep going offline?
A: It could be due to dynamic IP address changes, router settings, or power-saving modes.

Q: Can I print without Wi-Fi?
A: Yes. Use USB, Wi-Fi Direct, or Bluetooth depending on the printer model.

A: Yes. Both devices must be on the same Wi-Fi network for printing to work