Refund and Returns Policy
Refund Policy
At printersrepairs.com, we strive to provide high-quality printers and excellent service. If you are not satisfied with your rental experience, we offer a straightforward refund policy.
Eligibility for Refunds
You may be eligible for a refund if:
- The printer arrives damaged or defective
- You cancel the rental within 30 days of placing the order
- The printer does not match the description provided on our website
Non-Refundable Items
The following items are not eligible for refunds:
- Printers that have been used and are in good working condition
- Printers returned after the rental period has ended
- Any additional accessories or consumables provided with the printer
Refund Process
To request a refund:
- Contact our customer service team within 30 days of receiving the printer
- Provide your order details and reason for the refund request
- Our team will review your request and provide instructions for returning the printer if applicable
Return Shipping
- You are responsible for the cost of return shipping unless the printer is defective or damaged
- Ensure the printer is securely packaged to prevent damage during transit
- We recommend using a trackable shipping method for your return
Processing Refunds
Once we receive and inspect the returned printer, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@printersrepairs.com